Reduce Aging Balances and Collect Outstanding Claims
How Focused Follow-Up Changes Your Collections

If your practice in Covington is struggling with unpaid claims that sit in aging reports for months, you are losing revenue that should have already been collected. Accounts receivable management from EBilling Medical, LLC focuses on aggressive follow-up of outstanding claims, identifying why payments are delayed, and implementing recovery plans to bring those balances down. This service handles both insurance and patient balances, so your staff is not left chasing down every unpaid account manually.

The process begins with a detailed review of your aging reports to identify which claims are past due, which payers are causing delays, and where bottlenecks are slowing down your revenue cycle. The service then follows up with insurance companies to resolve unpaid claims, resubmit missing documentation, and escalate payment requests when necessary. For patient balances, the service coordinates with your front desk to send statements, set up payment plans, and follow up on overdue accounts in a way that maintains positive patient relationships.

If you want to reduce your accounts receivable days and recover more unpaid revenue in Covington, reach out to EBilling Medical, LLC to discuss how A/R management can improve your practice's cash flow.

How Focused Follow-Up Changes Your Collections

Once accounts receivable management is in place at your practice in Covington, every unpaid claim receives regular follow-up according to a schedule based on payer behavior and claim age. The service contacts insurance companies to determine why payment has not been issued, whether additional documentation is required, or whether the claim was denied without notification. This eliminates the guesswork and waiting that often accompanies manual collections efforts.

After the service begins handling your A/R, you will notice that fewer claims remain unpaid past 60 or 90 days, and your overall days in accounts receivable decrease. Detailed aging reports and analytics show you which payers are the slowest to reimburse, which claims require additional attention, and where your practice is most vulnerable to payment delays. For high-value claims, the service develops strategic recovery plans that prioritize the accounts with the greatest impact on your bottom line.

The service does not replace your billing staff, but it does take the burden of constant follow-up off their shoulders. Your team continues managing day-to-day billing tasks, while the service focuses on reducing aging balances and recovering revenue that might otherwise go uncollected. If a claim has been outstanding for an extended period, the service escalates the issue and pursues all available options for payment, including appeals and payer disputes.

These Questions Come Up With Almost Every Practice

Before bringing in accounts receivable support, most practices want to understand how the service prioritizes claims, what kind of follow-up happens, and whether it will work with their current billing processes. The questions below address the concerns raised most often by medical offices considering this type of service.

How does the service prioritize which claims to follow up on first?
It prioritizes claims based on age, dollar amount, and payer behavior. High-value claims and those nearing timely filing deadlines receive immediate attention, while smaller balances are followed up on according to a regular schedule.
What happens if a claim has been unpaid for several months?
The service investigates why the claim remains unpaid, contacts the payer to resolve any issues, and escalates the claim if necessary. For claims nearing timely filing limits in Covington, the service takes immediate action to prevent write-offs.
Will this service also handle patient balances?
Yes, it coordinates with your front desk to send patient statements, follow up on overdue accounts, and set up payment plans when appropriate. The goal is to collect outstanding balances while maintaining positive patient relationships.
What kind of reports will I receive?
You receive detailed aging reports that show which claims are past due, which payers are causing delays, and where bottlenecks exist in your revenue cycle. These reports help you identify trends and make informed decisions about your collections strategy.
How much can I expect my A/R days to decrease?
Most practices see a reduction in A/R days within the first few months as unpaid claims are resolved and follow-up becomes more consistent. The exact improvement depends on your current aging balances, payer mix, and claim volume.

If your practice in Covington is ready to reduce aging balances and recover more unpaid revenue, EBilling Medical, LLC can walk you through how the service prioritizes claims, handles follow-up with payers and patients, and integrates with your current billing workflow.