Keep Payments Moving Without the Backlog
What Changes When Payments Post the Same Day

You run a medical practice in Covington where patient accounts stack up quickly and payment delays create cash flow issues that affect your ability to plan ahead. When billing statements go out late or payments sit unposted for days, your revenue cycle slows down and your staff spends more time fielding phone calls than managing clinical operations.

EBilling Medical, LLC handles patient billing and payment posting by processing incoming payments the day they arrive, posting them to the correct accounts, and issuing clear statements that patients can read and act on without confusion. We coordinate secondary and tertiary claims so you do not lose reimbursement opportunities, process refunds when account balances require adjustment, and reconcile patient accounts to eliminate discrepancies that create disputes or write-offs. Your patients also gain access to online payment options that let them settle balances on their own schedule, which reduces the number of calls your front desk receives.

If your practice in Covington needs billing support that keeps your accounts current and your patients informed, contact EBilling Medical, LLC to review your current workflow.

What Changes When Payments Post the Same Day

You send us your payment batches electronically or by mail, and we post each transaction to the corresponding patient account within one business day. Our team reviews explanation of benefits forms to confirm payment accuracy, flags short payments or denials for follow-up, and applies contractual adjustments so your reports reflect actual collectible balances. Practices in Covington that switch to daily posting see their accounts receivable aging reports improve within the first billing cycle.

After we post payments and issue statements, your patients receive documents that show their balance, insurance payments applied, and the amount they owe in plain language. When a patient calls with a question, your staff can pull up an account that matches what the patient is looking at, which eliminates confusion and shortens call times.

We also handle secondary and tertiary claim submissions when the primary payer does not cover the full allowed amount, process refunds for overpayments or plan corrections, and reconcile accounts monthly to catch posting errors before they turn into audit findings. This service does not include collections activity on delinquent accounts or disputes with insurance carriers over medical necessity.

Questions Practices Ask Before They Switch

Medical practices considering a billing partner usually want to know how the transition works, what changes on their end, and how quickly they will see results in their revenue reports.

How do you receive payment information from our office?
You send us electronic remittance files directly from your clearinghouse or forward paper checks and EOBs by secure mail. We log everything the day it arrives and post it to your practice management system using secure remote access or file import.
What happens if a patient disputes a charge on their statement?
Your front desk contacts us with the dispute details, and we review the account history, insurance payments, and service dates to determine if an adjustment is needed. If the charge is correct, we provide documentation your staff can share with the patient.
How quickly will patients see updated balances after insurance pays?
Statements reflect payments posted within one business day of receipt, so if an insurance check arrives on Monday, the updated balance appears on statements generated Tuesday or later. Patients using your online portal see the change as soon as the batch posts.
What happens when a secondary insurance needs to be billed?
We generate and submit secondary claims automatically once the primary payer posts, using the EOB to calculate the remaining patient responsibility. You do not need to track which accounts require secondary billing because we monitor that during the posting process.
How do you handle refunds when an account shows a credit balance?
We flag credit balances during reconciliation, verify the overpayment source, and process refunds according to payer requirements or patient request. You receive a refund report each month that lists every check issued and the reason for the credit.

Practices in Covington that work with EBilling Medical, LLC report fewer billing questions from patients and faster access to cash because payments move from the mailbox to the bank without sitting in a processing queue. Reach out today to discuss how we can support your billing department.